We believe that we have a responsibility to you, our customers, to ensure that you enjoy your experience at Globet.com. Sometimes we find customers who have problems controlling their gambling, and we try to help them as much as we can. We are able to do this because we have talked to GamCare, a charitable organisation that provides help and counselling to those with gambling problems

In order to assist our players in gambling responsibly we have provided the following features on our site.

1. Links to GamCare
2. Self Help and awareness information
3. Information and tools to protect from underage access

Whilst the majority of people do gamble within their means for some it can spiral out of control. In order to help you keep control we would like you to remember the following.

1. Gambling should be entertaining and not seen as a genuine way of making money
2. Avoid chasing loses
3. Only gamble what you can afford to lose
4. Keep track of the time and amount of money you spend gambling
5. If you need to have a break from gambling you can send an email to quitnow@globet.com requesting to be excluded from Globet.
6. If you need to talk to someone about problem gambling then contact GamCare

GamCareGamCare is the National Association addressing the social impact of gambling. Globet.com works with GamCare to help develop policies and practices that address problem gambling in accordance with their Social Responsibility Code of Conduct.

If you are concerned that gambling may have taken over your or someone else’s life then the following questions may help you find out.

1. Do you stay away from work, college or school to gamble?
2. Do you gamble to escape from a boring or unhappy life?
3. When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
4. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
5. Have you ever lied to cover up the amount of money or time you have gambled?
6. Have others ever criticised your gambling?
7. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
8. Are you reluctant to spend 'gambling money' on anything else?
9. Have you lost interest in your family, friends or interests?
10. After losing, do you feel you must try and win back your losses as soon as possible?
11. Do arguments, frustrations or disappointments make you want to gamble?
12. Do you feel depressed because of your gambling?

The more you answer 'yes' to the above questions, the more likely you are to have a serious gambling problem.

To speak to someone about this visit the GamCare website www.gamcare.org.uk or call their confidential help line on 0845 6000 133

For more information about Gamblers Anonymous, please visit their website at www.gamblersanonymous.org , or contact them directly at:

Gamblers Anonymous
International Service Office
P.O. Box 17173, Los Angeles, CA 90017
+1 (213) 386-8789

Gamblers Anonymous provides help and support for anyone affected by gambling. All contacts are confidential.

Players are identified at the time of registration and the time wagers are made using a Personal Identification Number and Password. Players must be at least 18 years of age, or the legal age to gamble in their applicable jurisdiction, whichever is higher. Any player that provides inaccurate or dishonest information about his or her age will forfeit all winnings to which the player may otherwise be entitled and may result in civil proceedings or criminal prosecution.

If you believe you are gambling excessively and you need to take a break, Globet offers a self-exclusion facility. Customers who make use of the self-exclusion policy will have their account blocked for a minimum period of six months and up to five years as requested, during which time it will not be possible to reactivate the account for any reason.

Throughout this period Globet will do all it can to prevent new accounts being opened by you and will take all necessary measures to make sure you do not receive any marketing material. Your account will be closed and any funds returned.

Once the self-exclusion period has ended, you may contact our Customer Service Department and ask them to lift the self-exclusion order. The request to reactivate your account must be made by phone (no other method of activation is possible). When you make a positive request to begin gambling again, you are given 24 hour cooling off period, during which you may elect to maintain the exclusion in place.